Welcome to FunOne Membership Center and related services (including but not limited to FunOne Games, FunOne Tickets, etc.) provided by GASH Co., Ltd. and GASH Co., Ltd. (Hong Kong) (hereinafter referred to as "the Company," "we," or "us"). We value your privacy and have established this Privacy Policy (hereinafter referred to as "this Policy") to explain how we collect, use, process, and protect your personal data. Please read this Policy carefully before using our services. If you are a minor, please have your legal guardian read and agree to this Policy before using our services.
- Scope of Application
- Purpose and Types of Data Collection
- Basic Information and Specific Data Provided by You: Such as your name, nationality, email address, contact information, language settings, member nickname, and customer service feedback.
- Device and Connection Information: Such as device model, operating system, Internet Service Provider, mobile device settings, IP address, browser type, and other identifiable information unique to mobile devices.
- Information Provided to Third-Party Service Providers: We may need to provide certain information to third-party service providers to process your transactions or offer services to you. The use of your personal data by these third-party service providers will comply with their respective privacy policies.
- Transaction-Related Information: When you make a payment for our services, we may collect transaction details such as purchase date, quantity, items, credit card number, etc.
- Information Related to Your Use of Third-Party Services: When you link our services with third-party services, we may collect related information from your third-party service account, such as login credentials, personal profile, etc. When our services interact with third-party services, we will share some of your information with the third party for identification and record-keeping purposes.
- Tracking of Your Usage: We will track your interactions with our services to provide a more personalized experience and facilitate personalized activities. For example, we use cookies or other similar tools such as localStorage and sessionStorage (collectively referred to as "Cookies") to record, access, and collect your online behavior data. This helps us understand how you use our services so that we can provide you with a better experience.
- Period, Region, Recipients, and Methods of Data Use
- Period of Use Your personal data will be used from the moment you begin using our services until the termination of the service or until you request to stop using the service. However, if there are legal requirements for data retention, such data will be kept in accordance with those regulations.
- Region of Use The Company operates in its home region and the regions where the services are provided. Additionally, to provide our services, your personal data may be transferred to other countries or regions where our affiliated companies, partners, or service providers are located. Such transfers will be subject to the relevant local data protection laws. We will take appropriate security measures to ensure that your personal data is adequately protected during cross-border transfers and while being stored.
- Recipients of Data Use
- Methods of Use
- Rights You May Exercise and Methods
- You may exercise the following rights by contacting our customer service email (B2CCS@gashpoint.com):
- Restrictions on Rights
- Fees
- Method of Exercising Rights
- Third-Party Service Integration
- Impact of Not Providing Complete Personal Data
- Maintenance of Personal Data Security
- Changes to the Privacy Policy
- Suggestions
This Policy applies to the collection, processing, and use of your personal data when you use our services. However, it does not cover applications or websites operated by third parties that are linked to through our services.
The Company collects your personal data to provide you with complete membership services, including but not limited to member management, marketing promotion, customer service, transaction processing, and data statistical analysis. We may collect the following types of personal data:
We will only use your personal data within the scope outlined in this Policy. Unless one of the following conditions applies, we will not disclose your personal data to any third party:
(1) Obtaining your prior consent;
(2) Legal requirements to disclose your specific information;
(3) Disclosure to affiliated companies or third-party partners necessary for providing the service;
(4) When your behavior while using the service violates the terms of service, or may harm or impede the rights of the Company or other users, or cause harm to others, disclosure of your personal data is necessary for identification, contact, or legal actions.
(1) Applications or Websites Operated by the Company
We may use your personal information to provide, maintain, and improve our services, as well as to prevent illegal activities or violations of the user terms. In cases such as membership verification or prize distribution for events, we may request that you provide identity verification documents, addresses, remittance accounts, or other necessary information to confirm your identity.
(2) Handling Customer Service Inquiries
If you contact us regarding issues with our services, we may use your personal data to resolve those issues.
(3) Generating and Providing Statistical Information
We may use your personal information for statistical and analytical purposes. This information will be used in a de-identified manner. Additionally, we may share your identity and transaction-related information with our affiliates or partners for research and analysis to improve service operations, enhance product and service efficiency, and guide the development of new products and services.
(4) Providing Membership Services
If you engage in transactions, refunds, or other activities that require financial or logistics services, we may need to share your necessary personal identification information with relevant authorities, partners, or third-party service providers. This may include verifying your transaction identity for order fulfillment, delivering rewards, or confirming payment details with credit card issuers, remittance processing banks, and other financial institutions.
(5) Bonus or Cashback Redemption
If we offer bonuses or cashback rewards, you agree to authorize the Company to provide your personal data to participating merchants or government agencies, within the necessary scope of the specific redemption purpose (including tax-related matters), for collection, processing, and utilization.
(6) Marketing and Promotional Offers
When you register as a member or use the Company’s website, affiliated sites, webpages, or other services, we may send promotional information via push notifications, SMS, email, or other means to provide marketing offers, co-branded promotions with partners, or other services. If you do not wish to receive such promotions or marketing messages, you may opt out at any time.
(7) Our Use of Cookies Includes the Following Types:
User Preferences:
We use cookies to remember your settings and preferences.
Performance:
These cookies help us collect information about how you interact with our services and assist us in making improvements. For example, we may use these cookies to determine whether you have engaged with a specific service.
Secure Payments:
We use these cookies to help identify and prevent security risks.
Analytics:
These cookies help us understand and improve our services. For example, they allow us to determine which features are most popular among users and where we can make enhancements.
Advertising:
We and our advertising partners use these cookies to deliver more relevant and meaningful advertisements to visitors on our website and to track the effectiveness of our advertising campaigns across our services and other websites.
(1) Request to inquire or view your personal data.
(2) Request a copy of your personal data.
(3) Request to supplement or correct your personal data.
(4) Request to stop collecting, processing, or using your personal data.
(5) Request to delete your personal data.
If your request does not follow the application procedures or if there are legal requirements, the rights listed in the previous section may be limited.
If you request to inquire, view, or obtain a copy of your personal data, we may charge a necessary cost.
To exercise the rights mentioned in the first section, you need to fill out an application and submit it along with an identity verification document. If you are delegating someone to submit the request on your behalf, a power of attorney and the identity verification documents of both the principal and the agent must be provided.
To provide you with a better service experience, the Company may offer third-party software applications within or through our services that you can choose to use. These third-party applications may individually collect, process, and use your related identifying information, such as phone numbers, account names, personal profiles, and login credentials. If these third-party services require your information, we may provide the necessary personal information to those third-party services.
Additionally, please note that the Company does not own or control these third-party services, websites, or applications. These services have their own independent privacy policies and security measures. We recommend that you review the terms, privacy policies, and any other statements published on the official websites or applications of the third-party services before using them to confirm whether you wish to continue using those services.
If you are unable to provide complete and accurate personal data, you may not be able to fully utilize our services. Therefore, we recommend that you provide complete and accurate personal data and keep it up to date.
If you do not wish to accept the writing of cookies, you can set the privacy level of your browser to high. However, this may result in some functions of the service not operating properly.
Our services are equipped with firewalls, antivirus systems, and other related information security devices and necessary security measures to protect your personal data. If we need to entrust other parties to provide services for business purposes, we will strictly require them to comply with confidentiality obligations, take necessary inspection procedures, and ensure strict adherence.
This Policy may be amended to respond to changes in social environments, legal regulations, or technological advancements. We will announce any such amendments within the service, so please regularly review this Policy for updates. The amendments to this Policy take effect upon announcement. If you continue to use the service after the amendment of this Policy, it indicates that you have read, understood, and agreed to the changes.
If you have any questions regarding this Policy or your personal data, please feel free to email our customer service center at B2CCS@gashpoint.com.