Privacy Policy

Welcome to use relative services provided by GASH POINT Co., Ltd. and GASH Point (Hong Kong) Co., Ltd. (hereinafter referred to as "the Company", "we", "us"), this privacy policy (hereinafter referred to as "the Policy") will describe how we collect and use your personal information, and this information related to your rights. Therefore, please read the policy before using our services. Please be reminded that if you are a minor, your legal guardian shall agree to our policy and user’s terms and conditions before your usage of our services.

  1. Scope of usage
  2. Our policy shall be applied to the collection, process, and use of your personal information when you use our applications and website developed and managed by our company but shall not be applied to any third-party website or webpages which are connected through our applications service or website.

  3. Purpose of data collection and classification
  4. To provide you with relative services, which include marketing, customer management and service, online shopping and other e-commerce services and investigation, statistics and research analysis is our purpose to collect your personal information. When you use our applications developed and managed by our company, we may collect the data from the following categories:

    1. Personal information
    2. When you use our applications developed and managed by our company, we may collect certain data, including but not limited to your country, residing region, language setting, nickname, customer feedback etc.

    3. Information related to mobile devices and internet connection.
    4. Our company may obtain your information regarding the mobile device and Internet activity, such as product model number, operation system, web server, setting of the mobile device, IP address, and other identifiable information specifically in connection with the mobile device.

    5. We may need to provide your relevant information to third-party service providers in order to process your transactions or provide you with "content." The use of such personal data will be governed by the privacy policies of the service providers involved.

    6. Information related to your purchase information.
    7. When you purchase our paid gaming services through the applications developed and managed by our company, our company may collect the purchasing information related to the purchase date, quantity, and item name as well as payment information such as credit card number, account number, and verification information.

    8. Information related to third-party service.
    9. When you connect the applications developed and managed by our company with a third-party service, our company may collect the information related to the account of the third-party service, such as login verification, personal profile. When our services process to connect any other third-party service, we may provide some of your personal information to such third-party service provider in cooperating relationship and for identification and record purpose.

    10. We will record your footprint of using the service to provide personalized services to you and facilitate your participation in personalized interactive activities. For example, we may use cookie or other similar technologies such as localStorage and sessionStorage (collectively referred to as "Cookie") to record, access, and collect your online activity data. This helps us understand how you use our services, ensuring that we can provide you with a better service experience.

  5. Retention and use of your personal information
    1. Periods of time to use your personal information.
    2. Unless otherwise required by the laws or legally mandated to be preserved, your personal information will be used only for periods of time starting from providing our service with the applications developed and managed by our company until the service is ended or a request for service suspension is received.
    3. Territory
    4. Your personal information may be used in the regions where Lot, Inc. is located and where services are provided..
    5. Scope
    6. Unless otherwise specified by the applicable laws and regulations, your personal information will be used to the extent specified in this policy. Our company will not provide your personal information to a third party, except under the following conditions:
      (1) when we have received your consent;
      (2) certain information required to be disclosed by the laws;
      (3) necessary to provide the service to an affiliated company or a third party that cooperates with it.
      (4) disclosure of your personal information is necessary if your behavior when using the service violates the terms of service or may damage or impede the rights of the company and other users or cause damage to anyone.

    7. Ways of using the information
    8. (1) To provide services related to the applications developed and managed by our company.
      Our company may use your personal information to provide, maintain and improve the service of the applications developed and managed by our company, and prevent or assist in the investigation of illegal activities, or acts in breach of the provisions of this Agreement.

      (2) Procedures for handling customer’s feedback
      Upon request for resolving any issues related to the use of the applications developed and managed by our company, our company may use your personal information to solve such issues.

      (3) Establish and provide a statistical database
      For the purpose of statistical analysis, our company may anonymously provide your personal information that has been de-identified. Our company may use the information to improve the service, operation and promotional activity and advance the quality and usability of the service. Your information may be also sued by our company for providing references for developing future products and services.

      (4) How we use your Cookie
      Technical
      We use these Cookie to remember your settings and preferences.
      Preference
      We use these Cookie to collect information about how you interact with our services and to help us make improvements. For example, we may use these Cookie to remember your language preferences.
      Secure payment
      We use these Cookie to help identify and prevent security risks.
      Performance
      We use these Cookie to collect information about how you interact with our services and to help us improve them. For example, we may use these Cookie to determine whether you have interacted with a certain page.
      Analytic
      We use these Cookie to help us understand and improve our services. For example, we may use these Cookie to learn about which features are most popular with our users and where we can make improvements.
      Advertisement
      We and our advertising partners use these Cookie to serve advertisement activities, to make advertisements more relevant and meaningful to visitors to our website, and to track the effectiveness of our advertising campaigns both on our services and on other websites.

  6. Ways to exercise your right
    1. You can request the following rights with personal data through our customer service mailbox (B2CCS@gashpoint.com):
    2. (1) Inquire and request for review
      (2) Request for a copy
      (3) Request for supplements and amendments
      (4) Request for stop collecting, processing or using your personal information
      (5) Request for deleting the information

    3. Limitation of the right
    4. If your request fails to be in compliance with the procedures for applications or otherwise stipulated by law, the aforementioned right will be limited.

    5. Fees
    6. Our company will charge a fee for your request for review or obtain a copy of your information.

    7. Method to exercise the right
    8. To exercise the first rule of this term, one shall fill out the application form with the provable identification document. If someone else is authorized on behalf of the Principal, a Letter of Authorization, and the identification documents for both the Principal and the agent shall be provided.

  7. Third-party integrations services
  8. In order to provide you with a more complete service experience, we may provide third-party software applications in or via our services for you to choose whether to use and these software applications may separately collect, process or use your identified related information, such as phone number, username, personal profile, and login verification. If any is needed of your personal information to process by these third-party services, we may provide your necessary personal information to such third-party services. ADDITIONALLY REMIND YOU, we DONOT own or control these third-party services websites or applications, and those are provided by separate privacy policies and security measures. We recommend you carefully read their clauses, private policy, and/or any other statement which announces on their official website or applications before using these third-party services to choose whether continue to use such services provided by the third party.

  9. Effect on your right if you do not provide your personal information or what you provided is not in full.
  10. If you do not provide true and full personal information, you may not be able to use the applications developed and managed by our company. Therefore, it is recommended that you provide full, true and updated personal information at all times.
    If you do not want to accept the recording of Cookie, you may set the privacy level to high in the browser function, but it may cause some functions of the service display error.

  11. Security of your personal information
  12. The service is equipped with firewalls, anti-virus systems and other related information security equipment and necessary security protection measures to protect your personal data. If it is necessary to entrust other units to provide services due to business needs, we will also strictly require them to comply with Confidentiality obligations, to take necessary inspection procedures and to comply with them.

  13. Changes to the privacy policy
  14. This policy may be revised in response to changes in the social environment, laws and regulations, or advances in technology. We will announce the relevant revisions in the service. Please keep an eye on the updated information on this policy. The changes to our policy shall take effect on the date it is notified and if you continue to use the applications developed and managed by our company, this means you have read, understood and agreed to accept the changes we made to our policy.

  15. Opinions and recommendations
  16. If you have any questions about this policy or any related to personal data, please send an email to our customer service center at mail to: B2CCS@gashpoint.com

Support Email:B2CCS@gashpoint.com
Business Email:gashcardservice@gashpoint.com

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